OpenAI · on OpenAI Academy
Teaches how to direct ChatGPT agents through structured work: providing context, defining outputs, setting boundaries, reviewing results and improving workflows over time. The third step in OpenAI's Apply AI at Work track, for knowledge workers comfortable with AI who want to delegate multi-step tasks to agents.
Business owners, operators and non-technical professionals. This is an intermediate course in AI Automation & No-Code, running about ~90 minutes.
Free. Free; requires a ChatGPT account with access to agent capabilities. An Accredible badge is issued after the course plus an assessment score of at least 80%. Price seen 2026-11-01.
Microsoft's low-code path for building custom agents in Copilot Studio: getting started with the agent harnesses, designing conversations with topics, grounding answers in knowledge sources with generative AI, and adding structured automation through workflow tools. For makers and functional consultants automating business processes in Microsoft 365 without heavy coding.
Zapier's official no-code path from platform orientation and basic Zaps (triggers, actions, field mapping, building with Copilot) to intermediate Zaps using AI by Zapier's agentic steps, tools and approval gates alongside Formatter, Search and Paths. It suits non-technical staff who want to build reliable AI workflows for their own work, and it anchors Zapier's 2026 '1 Million AIs' free AI-education pledge.
Make's official learning path from AI fundamentals and LLMs to using AI inside Make scenarios and building AI agents in Make, ending in an assessment for a shareable badge (an Advanced path follows for agent builders). It suits operations and marketing people new to Make who want to understand when to use plain automation versus an AI agent.